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Eploy Implementation Team Feedback

See what our customers are saying about us

Keri Tunkara's avatar

The support from initial scope, through to working with an amazing Implementation Manager, and a great helpdesk success team, we have a product that is fit for purpose, is being enhanced with new features and has allowed us to learn the system as a user but, also from a build perspective too.

- Keri Tunkara • Resourcing Manager, Selwood
Karen Bates's avatar

From start to finish it has been a joy to implement this system into BrewDog. Our implementation manager was an absolute joy to work with and has helped us to create a system that has launched seamlessly across the business. The no-nonsense approach and practical advice made the project enjoyable.

- Karen Bates • Group People Director, Brewdog
Erin Lawrence's avatar

I’m absolutely blown away by the support from Customer Success – every single person I’ve worked with in the team has been patient, friendly and so knowledgeable.   Had I known how good the post implementation support would be both during implementation and through procurement I really think that would have influenced my confidence in the system – I just wanted to share how grateful I am, but also if you have any potential clients, particularly in the public sector I’d be more than happy to share my experience.

- Erin Lawrence • Recruitment & Attraction Lead, Dorset Council
Ashley Marsh's avatar

Before deciding on Eploy our business was in a place where we were using a clunky ATS that was quite quickly becoming unfit for purpose. We needed to revamp all areas of our recruitment strategy without the process being too difficult or a drawn out process. Right from the beginning with the sales team through to implementation and going live, the whole process was seamless. The customer success team are also fantastic, now the system is live we're able to contact them at any point and get a response within 24 hours. This is a really great ATS that has allowed us to turn our recruitment processes around! From having used various ATS systems, Eploy has been by far the easiest to understand, implement, use and teach to others. Each area of the system is user friendly and works well. We needed a system that could get the buy in of our hiring managers, improve our candidate experience, launch an electronic onboarding process and support our need to talent pool. Eploy does all of this... at a very reasonable cost!! It has been fantastic for our Regional Managers to use in order to track the live vacancies in their regions and for vacancies to be authorised in advance. It was really important to also find a system that would be easy to continue to configure once implemented when we might need to change processes or want to improve further and this is exactly what we've been able to achieve! The reporting function has also been extremely beneficial and offers a wide range to ensure you can report from all areas of the system.

- Ashley Marsh • Talent Manager, GSF Car Parts
Jon Jardin-Hallett's avatar

"Exceptional Product backed up by World-Class Support and Implementation." What do you like best about Eploy? From the initial call, through setup, launch and into live use, the Eploy team have been wonderful. The system is completely customisable to your needs - and our were unusual and vast. At every turn the team approached the project with a 'can do' attitude, working tirelessly to bring our vision to reality. The implementation was thorough, with continued support through to launch and beyond. As we transitioned to a live system and continue to use Eploy, the Customer Success Team constantly go above and beyond the basic idea of Support. In the first 100 days of use we have employed over 100 people end-to-end in a process which is automated, slick and easy to use. As a daily user the features allow me to juggle tens of sources, manage thousands of applicants across multiple roles and 8 sites all on my own. Agency applicants, job boards, social media and search engines are all taken care of inside Eploy with each applicant perfectly placed into the correct application flow. Onboarding and integration to our existing systems extend usability. What do you dislike about Eploy? There is really and truly nothing to dislike. The system can initially 'look complicated' but when setting it up you can make it as simple or as complex as you wish. Other systems we looked at didn't even come close. With other systems 'Can we do this?' was often met with a 'No' or 'It's on the roadmap' - but with Eploy it was always 'Oh a challenge - great - let us get our heads together and we will come up with a solution' - and they did. Repeatedly. Not one thing had to be abandoned - and it was a two-way street - they challenged our ways of working to help improve our process as we went. Even the finished product is not set in stone. I have personally (and with the help of Success when needed) made multiple changes in the last 3 months to the systems and workflows to further tweak and enhance our process. If you want a fully customisable product backed up by world class service - you can't go wrong with Eploy. What problems is Eploy solving, and how is that benefiting you? Before using Eploy, we were juggling a tired ATS, with no onboarding; hundreds of emails and spreadsheets. It was getting to a point that we were losing candidates and couldn't actually keep up. Eploy has brought everything together into one place. Each stage is fully customised to our needs, and it is a one-stop hub for every recruitment avenue, managers, employees; and fully automates our onboarding.

- Jon Jardin-Hallett • HR Coordinator, Cotteswold Dairy
Keri Tunkara's avatar

The support from initial scope, through to working with an amazing Implementation Manager, and a great helpdesk success team, we have a product that is fit for purpose, is being enhanced with new features and has allowed us to learn the system as a user but, also from a build perspective too.

- Keri Tunkara • Resourcing Manager, Selwood
Karen Bates's avatar

From start to finish it has been a joy to implement this system into BrewDog. Our implementation manager was an absolute joy to work with and has helped us to create a system that has launched seamlessly across the business. The no-nonsense approach and practical advice made the project enjoyable.

- Karen Bates • Group People Director, Brewdog
Erin Lawrence's avatar

I’m absolutely blown away by the support from Customer Success – every single person I’ve worked with in the team has been patient, friendly and so knowledgeable.   Had I known how good the post implementation support would be both during implementation and through procurement I really think that would have influenced my confidence in the system – I just wanted to share how grateful I am, but also if you have any potential clients, particularly in the public sector I’d be more than happy to share my experience.

- Erin Lawrence • Recruitment & Attraction Lead, Dorset Council
Ashley Marsh's avatar

Before deciding on Eploy our business was in a place where we were using a clunky ATS that was quite quickly becoming unfit for purpose. We needed to revamp all areas of our recruitment strategy without the process being too difficult or a drawn out process. Right from the beginning with the sales team through to implementation and going live, the whole process was seamless. The customer success team are also fantastic, now the system is live we're able to contact them at any point and get a response within 24 hours. This is a really great ATS that has allowed us to turn our recruitment processes around! From having used various ATS systems, Eploy has been by far the easiest to understand, implement, use and teach to others. Each area of the system is user friendly and works well. We needed a system that could get the buy in of our hiring managers, improve our candidate experience, launch an electronic onboarding process and support our need to talent pool. Eploy does all of this... at a very reasonable cost!! It has been fantastic for our Regional Managers to use in order to track the live vacancies in their regions and for vacancies to be authorised in advance. It was really important to also find a system that would be easy to continue to configure once implemented when we might need to change processes or want to improve further and this is exactly what we've been able to achieve! The reporting function has also been extremely beneficial and offers a wide range to ensure you can report from all areas of the system.

- Ashley Marsh • Talent Manager, GSF Car Parts
Jon Jardin-Hallett's avatar

"Exceptional Product backed up by World-Class Support and Implementation." What do you like best about Eploy? From the initial call, through setup, launch and into live use, the Eploy team have been wonderful. The system is completely customisable to your needs - and our were unusual and vast. At every turn the team approached the project with a 'can do' attitude, working tirelessly to bring our vision to reality. The implementation was thorough, with continued support through to launch and beyond. As we transitioned to a live system and continue to use Eploy, the Customer Success Team constantly go above and beyond the basic idea of Support. In the first 100 days of use we have employed over 100 people end-to-end in a process which is automated, slick and easy to use. As a daily user the features allow me to juggle tens of sources, manage thousands of applicants across multiple roles and 8 sites all on my own. Agency applicants, job boards, social media and search engines are all taken care of inside Eploy with each applicant perfectly placed into the correct application flow. Onboarding and integration to our existing systems extend usability. What do you dislike about Eploy? There is really and truly nothing to dislike. The system can initially 'look complicated' but when setting it up you can make it as simple or as complex as you wish. Other systems we looked at didn't even come close. With other systems 'Can we do this?' was often met with a 'No' or 'It's on the roadmap' - but with Eploy it was always 'Oh a challenge - great - let us get our heads together and we will come up with a solution' - and they did. Repeatedly. Not one thing had to be abandoned - and it was a two-way street - they challenged our ways of working to help improve our process as we went. Even the finished product is not set in stone. I have personally (and with the help of Success when needed) made multiple changes in the last 3 months to the systems and workflows to further tweak and enhance our process. If you want a fully customisable product backed up by world class service - you can't go wrong with Eploy. What problems is Eploy solving, and how is that benefiting you? Before using Eploy, we were juggling a tired ATS, with no onboarding; hundreds of emails and spreadsheets. It was getting to a point that we were losing candidates and couldn't actually keep up. Eploy has brought everything together into one place. Each stage is fully customised to our needs, and it is a one-stop hub for every recruitment avenue, managers, employees; and fully automates our onboarding.

- Jon Jardin-Hallett • HR Coordinator, Cotteswold Dairy
Chris Lake avatar
Chris Lake
Head of Recruitment, Gateley plc
g2
Rated 5 out of 5
What do you like best about Eploy? We chose Eploy due to its functionality, ability to be moulded to our business structure and model both now and in the future, ease of use for the recruitment team, hiring managers, candidates and agencies, and ability for us to create bespoke recruitment processes for our various candidate markets. Since implementation, we have introduced the Employee Referral Portal module, and we are now exploring further enhancements with integrations and the potential of the API key. What do you dislike about Eploy? Nothing yet! We have not yet had a negative experience with the product or the support. What problems is Eploy solving, and how is that benefiting you? Having an ATS that is fit for purpose for a professional services business that continues to evolve.
Aug 28, 2025
Jamie Carpenter avatar
Jamie Carpenter
Talent Manager, Big Yellow Self Storage
g2
Rated 5 out of 5
"Excellent support through implementation and a super system to use." What do you like best about Eploy? Very easy to navigate and intuitive. An array of additional features available that makes assessing candidates incredibly easy as everything is on one screen. Very little that can't be changed to bespoke how you use it. Implementation manager Nic was absolutely fantastic and really supportive; she is a credit to Eploy. What problems is Eploy solving, and how is that benefiting you? Ability to deliver different messages to prospective candidates via the CMS. More detailed reporting, which should help us influence senior management and hiring managers to enhance the recruiting strategy.
May 21, 2025
Jon Jardin-Hallett avatar
Jon Jardin-Hallett
HR Coordinator, Cotteswold Dairy
g2
Rated 5 out of 5
"Exceptional Product backed up by World-Class Support and Implementation." What do you like best about Eploy? From the initial call, through setup, launch and into live use, the Eploy team have been wonderful. The system is completely customisable to your needs - and our were unusual and vast. At every turn the team approached the project with a 'can do' attitude, working tirelessly to bring our vision to reality. The implementation was thorough, with continued support through to launch and beyond. As we transitioned to a live system and continue to use Eploy, the Customer Success Team constantly go above and beyond the basic idea of Support. In the first 100 days of use we have employed over 100 people end-to-end in a process which is automated, slick and easy to use. As a daily user the features allow me to juggle tens of sources, manage thousands of applicants across multiple roles and 8 sites all on my own. Agency applicants, job boards, social media and search engines are all taken care of inside Eploy with each applicant perfectly placed into the correct application flow. Onboarding and integration to our existing systems extend usability. What do you dislike about Eploy? There is really and truly nothing to dislike. The system can initially 'look complicated' but when setting it up you can make it as simple or as complex as you wish. Other systems we looked at didn't even come close. With other systems 'Can we do this?' was often met with a 'No' or 'It's on the roadmap' - but with Eploy it was always 'Oh a challenge - great - let us get our heads together and we will come up with a solution' - and they did. Repeatedly. Not one thing had to be abandoned - and it was a two-way street - they challenged our ways of working to help improve our process as we went. Even the finished product is not set in stone. I have personally (and with the help of Success when needed) made multiple changes in the last 3 months to the systems and workflows to further tweak and enhance our process. If you want a fully customisable product backed up by world class service - you can't go wrong with Eploy. What problems is Eploy solving, and how is that benefiting you? Before using Eploy, we were juggling a tired ATS, with no onboarding; hundreds of emails and spreadsheets. It was getting to a point that we were losing candidates and couldn't actually keep up. Eploy has brought everything together into one place. Each stage is fully customised to our needs, and it is a one-stop hub for every recruitment avenue, managers, employees; and fully automates our onboarding.
May 13, 2025
Graham Jameson avatar
Graham Jameson
Recruitment Specialist, The 1:1 Diet by Cambridge Weight Plan
capterra
Rated 4 out of 5
The team at Eploy were with me every step of the way of implementation and explaining how things can be built and what they've got coming up on their roadmap. The customer success team are brilliant and always able to help and provide advice in quick fashion. Simple and intuitive candidate management functionality. Easy to use job distribution. Configurable workflows and communication along with integrated e-sign and meeting scheduling.
Jan 21, 2025
Dannielle Patterson avatar
Dannielle Patterson
Onboarding coordinator, Cornerstone Healthcare
capterra
Rated 5 out of 5
I worked on building our system when we began implementing, integration, the building stages and understanding what goes on behind the front surface of the system is mind-blowing and the team made it a lot easier. I loved all the analytics features, that you can basically create a widget for almost anything you want to report on, just to make your day-to-day job, easier! Generally easy to use. The customer support is fantastic, very quick time frame. General overall fantastic system and we use this daily, as I am the onboarding coordinator and work alongside the recruitment team.
Jan 4, 2025
Lisa Gardener avatar
Lisa Gardener
Head of HR Development, TC Facilities Management
g2
Rated 5 out of 5
What do you like best about Eploy? Whole system is brilliant, reporting is fabulous. System is so easy to use for our field based teams. Implementation was great, the team were extremely helpful. Customer support is always on point. What problems is Eploy solving and how is that benefiting you? It completely revolutionised our recruitment process, we went from taking a minimum of 48 hours to recruit/onboard new starters to being able to complete this in 10 minutes.
Nov 11, 2024
Andy Long avatar
Andy Long
Head of Resourcing, Restore Plc
g2
Rated 5 out of 5
What do you like best about Eploy? Eploy is a higly agile ATS, that has usabilty at the core of its offering. Not only that, the team make what is a painful activity a pleasure to complete. 5 clear phases walk you through the process, with highly talented configuration managers that take the sting out of a complex system change. What do you dislike about Eploy? N/A Eploy is one of the few ATS that deliver on the promise. What problems is Eploy solving and how is that benefiting you? Complex Group process management and candidate journeys
Nov 8, 2024
Emily Hunaban avatar
Emily Hunaban
Senior Recruitment Manager, Osborne Clarke
Rated 4 out of 5
The implementation and success support are excellent compared to other similar products I have used in the past. Requests for support are always responded to quickly and the responses are helpful, clear and practical.
Sep 6, 2024
Emily Hunaban avatar
Emily Hunaban
Senior Recruitment Manager, Osborne Clarke
Rated 4 out of 5
What do you like best about Eploy? I returned from maternity leave at the start of our implementation process and found it to be a really positive experience. The process was clearly set out and managed to a very sensible timeline, and each phase was introduced well to allow us to prepare. The team were very knowledgeable, always helpful and were on-hand to answer queries no matter how small. We are still in the early stages of using the system now that it is live, but it's 'so far, so good'. The system is straightforward, clean and built with recruitment teams in mind. What problems is Eploy solving and how is that benefiting you? Vastly improved reporting functionality. Ease of use for candidates.
Jun 26, 2024
Craig Howland avatar
Craig Howland
Head of Talent Acquisition, Zellis
capterra
Rated 5 out of 5
Overall: Really good! I've now implemented Eploy twice in different businesses, and I'm sure if I ever moved to a new company and needed a new ATS I would choose Eploy again. Pros: Excellent implementation and customer support throughout lifecycle. Great range of standard features and functionality. Highly customisable. Smart UI. Excellent reporting capability. Alternatives Considered: eArcu, Cornerstone Recruiting and Tribepad Switched From: Cegid Talentsoft Reasons for Switching to Eploy: Business/commercial decision. Enhanced level of functionality to meet our needs.
Jun 16, 2024
Laura Newton avatar
Laura Newton
Head of Learning & Recruitment, Cornerstone Healthcare Group Ltd
Rated 5 out of 5
Fantastic product. A highly professional and smooth implementation and experience from start to finish. The team behind it all are amazing. It is not an off-the-shelf system and has been developed to fit our business needs. Simple to use and has a fantastic support team behind it.
Jun 4, 2024
Shaunna Corten avatar
Shaunna Corten
HR Projects and Insights Manager, Bidfood UK
capterra
Rated 5 out of 5
Fantastic system, but the supplier are what make it stand out! Excellent service at every level. Implementing an ATS into a business of our size and complexity, without a recruitment team is not easy! Eploy however, made this possible, were there for us at every corner and provided us with an excellent service. Pros: The people The level of service The support The ability to tailor to our needs Reasons for Choosing Eploy: The product, but mostly the confidence we had in the team from sales process to implementation to BAU
Jun 2, 2024
Erin Lawrence avatar
Erin Lawrence
Recruitment & Attraction Lead, Dorset Council
I’m absolutely blown away by the support from Customer Success – every single person I’ve worked with in the team has been patient, friendly and so knowledgeable.   Had I known how good the post implementation support would be both during implementation and through procurement I really think that would have influenced my confidence in the system – I just wanted to share how grateful I am, but also if you have any potential clients, particularly in the public sector I’d be more than happy to share my experience.
May 23, 2024
Daniel Ward avatar
Daniel Ward
Senior People Manager, Morrisons
capterra
Rated 4 out of 5
Easy to implement and maintain. Adaptive product. Highly responsive service team.
Jan 25, 2024
Shaun Kayll avatar
Shaun Kayll
Head of Talent, TPXImpact
g2
Rated 5 out of 5
Implementation is bespoke to the business so we can easily tailor our messaging and workflows to enable a really efficient, candidate experience. Eploy has a whole range of insights that we can build into easy to use dashboards and then export reports to give us clear and dynamic insights. On the occasion we do need support, the customer success team is very quick to respond and stay with you until your satisfied that the support query has been resolved. Eploy also integrates with many of the leading jobboards and as such job postings can be advertised to many places automatically. Eploy helps us to be GDPR compliant by holding all candidate data in one place. It allows candidates to opt out and anonymise data automatically.
Jan 18, 2024
Samantha Swinton avatar
Samantha Swinton
Head of HR Operations, University of East Anglia
g2
Rated 5 out of 5
Eploy is really intuitive and can easily be configured by ourselves. The team at Eploy are incredibly knowledgeable, helpful and responsive. They were on hand all the way through the implementation process and the resources and weekly meetings were fantastic. Post implementation regular meetings with the Account Manager are great for catching up on upcoming changes and to talk through ways we can make improvements to our current system. Eploy has changed a very manual recruitment process into a streamlined and efficient automated end to end process.
Dec 20, 2023
Implementing a new system is tough. The structures, the spreadsheets, the attempts to align in a very short space of time. I have never worked with a software provider like Eploy. David Ellis felt like part of the team. He kept us on track, always made time for us, showed an incredible ability to learn all the intricacies of our business and helped us to not only build a really good system but understand how we were getting there. Now that we have gone live I have to say that the support on a daily basis is really good, very quick and helping us by not just fixing things but helping us to learn how to do it ourselves. We have not finished our journey, there is still a lot more for us to do as we continue to improve our service for all of our stakeholders but we now have the system that is going to help us to get there. Thank you Eploy!
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Dec 5, 2023
Karen Kelleher avatar
Karen Kelleher
HR Operations Manager, Tilia Homes
capterra
Rated 4 out of 5
Good experience with implementation and team always happy to support with any queries. Dashboards and the level of visibility they provide on vacancies and candidates. The ability to create and customise dashboards. User friendly and easy to follow.
Sep 3, 2023
Kelly Hughes avatar
Kelly Hughes
Resourcing Manager, Hoople
capterra
Rated 5 out of 5
Great support from the implementation team, really clear milestones were set from the start of the project and it was clear where responsibilities for all actions were held. The success team and account management team are extremely helpful and responsive. The applicant tracking and onboarding features are user friendly and intuitive and this is a key reason why we chose Eploy. Requesting references can be done at a click of a button which saves us a huge amount of time. Candidate onboarding documents are all located on one place and can be tracked by recruitment teams and hiring managers with ease. When we have asked about developments or any features that may be of use to us, the team respond quickly and are highly knowledgeable. Candidate search features are also rated highly. We are fairly new customers and the experience so far has been really positive.
Jul 31, 2023
Charlotte Strong avatar
Charlotte Strong
Talent Acquisition Partner, The Nottingham Building Society
capterra
Rated 5 out of 5
Eploy has transformed our TA function. Its so much easier and user friendly for the candidates to apply, its great as a TA user to work through applications and also fab for hiring managers to use and authorise vacancies. The team at Eploy have been incredible from start to implementation and then beyond to the success team as well. Its been a pleasure to work with them.
Jul 12, 2023
Dan Moore avatar
Dan Moore
HR Systems Cloud Optimisation Manager, Morrisons
capterra
Rated 5 out of 5
The Implementation team are great, really friendly and knowledgeable, and the after care (account management and customer success) is amazing, really fast response and resolution. Really easy and intuitive to use for hiring managers, recruiters and system config/support teams alike, the product has moved on a lot since first taking it, and the roadmap is exciting too. We have integration with Indeed Apply, and other job boards, along with integrations with our HR system (Oracle HR Cloud).
May 9, 2023
Ashley Marsh avatar
Ashley Marsh
Talent Manager, GSF Car Parts
capterra
Rated 5 out of 5
Before deciding on Eploy our business was in a place where we were using a clunky ATS that was quite quickly becoming unfit for purpose. We needed to revamp all areas of our recruitment strategy without the process being too difficult or a drawn out process. Right from the beginning with the sales team through to implementation and going live, the whole process was seamless. The customer success team are also fantastic, now the system is live we're able to contact them at any point and get a response within 24 hours. This is a really great ATS that has allowed us to turn our recruitment processes around! From having used various ATS systems, Eploy has been by far the easiest to understand, implement, use and teach to others. Each area of the system is user friendly and works well. We needed a system that could get the buy in of our hiring managers, improve our candidate experience, launch an electronic onboarding process and support our need to talent pool. Eploy does all of this... at a very reasonable cost!! It has been fantastic for our Regional Managers to use in order to track the live vacancies in their regions and for vacancies to be authorised in advance. It was really important to also find a system that would be easy to continue to configure once implemented when we might need to change processes or want to improve further and this is exactly what we've been able to achieve! The reporting function has also been extremely beneficial and offers a wide range to ensure you can report from all areas of the system.
Dec 8, 2022
Paula Reading avatar
Paula Reading
Recruitment Business Partner, Vivergo Fuels
capterra
Rated 5 out of 5
Enables 1 person to do the work of 2 or 3 Easy implementation - great customer service
Nov 8, 2021
Karen Bates avatar
Karen Bates
Group People Director, Brewdog
From start to finish it has been a joy to implement this system into BrewDog. Our implementation manager was an absolute joy to work with and has helped us to create a system that has launched seamlessly across the business. The no-nonsense approach and practical advice made the project enjoyable.
Mar 25, 2021
Keri Tunkara avatar
Keri Tunkara
Resourcing Manager, Selwood
The support from initial scope, through to working with an amazing Implementation Manager, and a great helpdesk success team, we have a product that is fit for purpose, is being enhanced with new features and has allowed us to learn the system as a user but, also from a build perspective too.
Oct 7, 2019